Privacy Policy
Last updated: November 1, 2026
This policy explains what personal data ZeroClick Analytics collects, why, who we share it with, and the choices and rights you have. It covers our website (zeroclickanalytics.com), our dashboard (dashboard.zeroclickanalytics.com), and the bot traffic data we process for our customers.
The short version
- We are a small, privacy-first business. We only collect what we need to run the service.
- Our product does not receive data about the human visitors of our customers' websites. The forwarder our customers install filters human traffic out before anything is sent to us.
- On our own website, Google Analytics only runs if you accept it. Our other analytics (Cloudflare Web Analytics) uses no cookies.
- We never sell your personal data.
- You can ask us to access, correct or delete your data at any time: support@zeroclickanalytics.com.
Who we are
ZeroClick Analytics is run by Ankit Ghosh, a sole proprietor based in Jamshedpur, Jharkhand, India. We are the “controller” (under the GDPR) and “data fiduciary” (under India's Digital Personal Data Protection Act, 2023) for the personal data described in sections 1 and 2 below. You can reach us at support@zeroclickanalytics.com.
1. Visitors to our website
When you visit zeroclickanalytics.com, we collect:
- Cookie-free statistics (Cloudflare Web Analytics): pages viewed, referring website, country, device and browser type, and page speed. This data is aggregated, uses no cookies and doesn't identify you.
- Google Analytics 4, only with your consent: if you click “Accept All” in our cookie banner, Google Analytics records the pages you view, how you arrived, your approximate location, and device information. It runs through Cloudflare Zaraz, and we shorten (trim) your IP address before it reaches Google. If you reject or ignore the banner, Google Analytics doesn't run.
- Technical and security data: our hosting provider, Cloudflare, processes your IP address and request details to deliver the website and protect it from attacks.
- Your country (not your exact location), used only to show your country code in the example dashboard on our homepage. It isn't stored.
You can change your cookie choice at any time with the Cookie settings link at the bottom of every page.
2. Customers and account holders
When you sign up, use the dashboard, pay, or contact us, we collect:
- Account details: your name, email address and login details (handled by our login provider, Clerk), plus your workspace name and the team members you invite.
- Billing details: handled by Dodo Payments, our reseller and Merchant of Record. Dodo Payments collects your payment and billing information; we receive your plan, payment status and billing country, but never your full card details.
- Product usage: the websites you connect, your settings, and how you use the dashboard (for example, pages viewed), so we can run and improve the service. If you accept analytics cookies, we may link this to an internal account ID (never your name or email).
- Messages and calls: emails you send to support, and the details you give when booking a call with us (name, email, time, and anything you write).
- Newsletters and product updates: your email address, if you subscribe or are a customer. Every email has an unsubscribe link.
3. Bot traffic data we process for customers
Our product shows customers which AI agents and bots visit their websites. Customers send us this data using a log forwarder we provide, which runs on their own infrastructure. The forwarder filters out human visitors before sending anything, so we never receive data about our customers' human visitors.
For each bot or AI agent request, we receive and store:
- Date and time
- The bot's user agent (for example,
GPTBotorClaudeBot) - The page requested and the HTTP status code
- The country and IP address the request came from
Most of these requests come from companies' crawlers. Some come from fake bots or scrapers, whose IP addresses may in rare cases relate to an individual. For this data, our customer is the controller and we act as their processor: we only use it to provide the service to that customer, and we delete it when they ask or when their subscription ends.
Customers who need a data processing agreement (DPA) can contact us at support@zeroclickanalytics.com.
4. How and why we use your data
| Purpose | Data used | Legal basis (GDPR) |
|---|---|---|
| Provide the website, dashboard and service | Account, technical and bot traffic data | Contract; legitimate interests |
| Process payments and keep tax records | Billing data (via Dodo Payments) | Contract; legal obligation |
| Keep the service secure and prevent abuse | Technical data, IP addresses | Legitimate interests |
| Understand and improve our website and product | Analytics data | Consent (Google Analytics); legitimate interests (cookie-free statistics) |
| Answer support requests and calls | Messages, booking details | Contract; legitimate interests |
| Send newsletters and product updates | Email address | Consent, or legitimate interests for existing customers (you can unsubscribe any time) |
Under India's DPDP Act, we process your data based on your consent or for the legitimate uses the Act allows, such as providing a service you asked for.
5. Cookies
| Cookie | Purpose | When it's set |
|---|---|---|
| Consent preference (Cloudflare Zaraz) | Remembers your cookie choice | When you make a choice in the banner |
_ga, _ga_* (Google Analytics) | Distinguish visitors for analytics | Only after you accept |
| Login session cookies (Clerk) | Keep you signed in to the dashboard | When you log in |
Security cookies (Cloudflare, e.g. __cf_bm) | Protect the site from bots and attacks | When needed for security |
Cookies needed for login and security are essential and don't need consent. Cloudflare Web Analytics uses no cookies.
6. Who we share data with
We don't sell personal data. We share it only with the service providers that help us run ZeroClick Analytics:
| Provider | What they do for us |
|---|---|
| Cloudflare | Hosting, data storage, security, consent banner (Zaraz) and cookie-free analytics |
| Clerk | Sign-up, login and account security |
| Dodo Payments | Payments, invoices, tax and refunds (Merchant of Record) |
| Google (Google Analytics 4) | Website and product analytics, only with your consent |
| Shipmail | Our email, support inbox, call booking and newsletters |
We may also share data if the law requires it, or to protect our rights and users.
7. International transfers
Our providers may process data outside your country, including in the United States and India. Where the law requires it, we rely on safeguards such as the European Commission's Standard Contractual Clauses.
8. How long we keep data
- Account data: while your account is active, and deleted after you close it, except what we must keep by law.
- Bot traffic data: for as long as you're subscribed, with no time limit. It's deleted when you ask us, or when your subscription ends.
- Billing and tax records: as long as tax and accounting laws require.
- Google Analytics data: according to our Google Analytics retention setting (no longer than 14 months).
- Support emails and call bookings: as long as needed to help you, then deleted.
9. Your rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you, and get a copy
- Correct inaccurate data
- Delete your data
- Object to or restrict how we use it
- Withdraw consent at any time (for cookies, use the Cookie settings link)
- Move your data to another service (data portability)
- Nominate someone to exercise your rights if you can't (India)
To use any of these rights, email support@zeroclickanalytics.com. We reply within 30 days. If you're unhappy with our answer, you can complain to your local data protection authority (in the EU or UK) or the Data Protection Board of India.
California residents: we don't sell or share personal information for cross-context behavioral advertising. You can ask to know, correct or delete your personal information using the email above.
Grievance Officer (India): Ankit Ghosh, support@zeroclickanalytics.com.
10. Security
We use encryption in transit (HTTPS), access controls and trusted providers to protect your data. No system is completely secure, so we can't guarantee absolute security, but we'll tell you and the relevant authorities about a data breach when the law requires it.
11. Children
ZeroClick Analytics is a business tool and isn't meant for anyone under 16. We don't knowingly collect data from children. If you think a child has given us personal data, contact us and we'll delete it.
12. Changes to this policy
We may update this policy as our service changes. We'll change the date at the top of this page, and tell customers by email about important changes.
13. Contact
Questions about this policy or your data? Email support@zeroclickanalytics.com.